Refund and Cancellation Policy
Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.
In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:
For Cancellations please contact us via the contact us link or write to your programme manager.
Cancellations 60 days before start of programme – 90 per cent refund
Cancellations 30 days before start of programme – 50 per cent refund
Cancellations 15 days before start of programme – 15 per cent refund
Cancellations less than 15 days before start of programme – no refund
During the peak season of November 15 to January 15 of each year – there will be no refunds on cancellation.
We will try our best to create the best experiences for our clients.
In case any client is not completely satisfied with our services we can provide a refund based on the terms and conditions against each package chosen. We will provide a refund to you if genuine reasons for dissatisfaction are mutually agreed by both parties. It is our endeavor to keep such instances to a minimum.
If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.